Built in Sweden for the Nordics
More than 75,000 computers built
Built by experts since 2008
For gamers who demand the best
Built in Sweden for the Nordics

Data policy


What information do we collect and why?

We primarily collect your information to offer you products on our website and to be able to administer and fulfil the agreement as well as deliver your order. As a result, we must also store certain information about your purchases for several years due to legal requirements. In addition to this, we process some of your information to market products that we believe you may be interested in.

Information that you provide to us:

  • When you make a purchase. Information about your payment.
  • When you are in contact with us. Communication with customer service and service cases.

Information that we collect about you:

  • Activity on taurusgaming.com (cookies)
  • Information created in connection with purchases, such as purchase history.

Why and how long we process your information

In order for us to be able to deliver products to you, or to follow up on a customer service case, we need to process a few details about you. Below, we describe the overall purposes, the legal basis on which we process the data, and for how long we retain the information.

Purpose of processing Personal data processed Legal basis for processing How long do we retain the data?
Account information on Taurusgaming.com and history of orders, communication, and service cases Name, contact details, personal identity number, information relating to order history, communication, and service cases Performance of a contract (B2C) Until you choose to delete your profile
Newsletters and targeted advertising Name, address, phone number, email address, date of birth, purchase history Consent Until you withdraw your consent (opt-out)
Interaction on Taurusgaming.com Name, contact details, reviews Legitimate interest Until you choose to delete your profile
Targeted marketing Name, contact details, and purchase history Legitimate interest Until you choose to delete your profile
To administer your purchase and deliver goods Name, contact details, order information, delivery address, account details Performance of a contract (B2C) 3 years (+ delivery time)
Perform and manage service cases Name, contact details, order information, communication related to the case Performance of a contract (B2C) 3 years
Communication with customer service Name, contact details, information arising in the customer service case Legitimate interest 3 years
For troubleshooting, data analysis, statistics, and prevention of misuse (10 days) Name, address, contact details Legitimate interest 3 years
Accounting of transactions Name, contact details, information about orders and payments Legal obligation 7 years

Marketing and advertising

Based on our legitimate interest, we may share information with advertising partners to send advertising messages to you or to show you more tailored content. This is done to ensure that advertisements contain more relevant products that may be of interest to you and to understand how users interact with advertisements. Please refer to the Cookie Policy section below for information about the cookies and other technologies that we and third parties use to provide you with more relevant advertising and to learn more about the choices available to you.

Profiling for direct marketing

When you visit taurusgaming.com, we use your activity there to improve the selection of products you see. We offer a wide range of products and want to help you by showing what we believe is most relevant to you. The same principle is applied when we market through other channels such as Facebook or other so-called “banners.” You can change your settings in your web browser to avoid receiving personalized ads; you can read more about this in our Cookie Policy. However, we will still advertise on Facebook and Google, and you will continue to see our ads, but they will not be tailored based on what we believe you find most interesting.

Who we share your information with

At taurusgaming.com, we restrict access to your personal data to only those who need it for specific purposes. In the following cases, we need to share your personal data outside taurusgaming.com: We primarily use our own technology to provide our products to you. In certain cases, however, we need to engage external parties (for example, email distributions, IT systems, or various payment solutions) that process personal data on our behalf and therefore act as data processors. In such cases, we ensure that they maintain at least the same level of data protection for your information as we do. In some situations, we also need to share your personal data with a third party that processes the data for its own purposes and therefore acts as a data controller. This may, for example, require sharing your name, address, and contact details with a logistics provider for the purpose of delivering a product, or sharing certain information with other organizations or authorities that have a legitimate interest in processing the data. We do of course ensure that these parties provide at least the same level of protection for your information as we do.

Transfers to other countries

Taurus Gaming primarily uses service providers in Sweden and a limited number within the EU. In exceptional cases, we may use service providers with operations outside the EU, which may involve the transfer of certain data to third countries. In such cases, we ensure that appropriate safeguards are implemented before any third-country transfer is initiated, to ensure that the recipient provides an adequate level of protection. This means that we only transfer personal data to countries that, according to the European Commission, are deemed to provide an adequate level of protection, or where standard contractual clauses (SCCs) are in place with the recipient in the absence of an adequacy decision by the European Commission.

Your rights

Since we process your information, it is important that you are aware of the rights you have as a customer. Below you will find information about your rights and how they relate to how we process your data.

  • Right of access. You have the right to request a copy of the personal data we have stored about you. You can submit your request for access to privacy@taurusgaming.com.
  • Right to rectification. If we have incorrect or incomplete information about you, you have the right to request that we correct it at any time.
  • Right to erasure. In certain cases, you have the right to request that we delete your personal data, for example if the data is no longer necessary for the purpose, if the processing is based on consent that you have withdrawn, or if you have objected to the processing of your personal data based on a balancing of interests. Contact us if you wish to delete your profile. However, we will retain certain data for the period during which we are legally obligated to do so.
  • Right to data portability. You have the right to request that we transfer your data to another organization, or that you receive it yourself in a commonly used format (XML, JSON, CSV, HTML).
  • Right to object to processing and request restriction. When we process your information based on “legitimate interest,” you have the right to object to the processing on grounds relating to your situation that we could not reasonably have foreseen. If you object to such processing, we must either demonstrate compelling legitimate grounds that override the reasons you have provided or cease that specific processing of your data. You may also request that the personal data be restricted to certain limited purposes in the future, for example while an objection is being investigated.
  • Right to lodge a complaint with the supervisory authority. If you are not satisfied with how we process your information, we hope you will inform us so that we can improve how we manage your trust. Regardless, you always have the right to lodge a complaint with the Swedish Authority for Privacy Protection, for which you can find more information here: https://www.imy.se/privatperson/utfora-arenden/lamna-ett-klagomal/

Security of your information

Taurus Gaming places your personal privacy as a top priority and therefore actively works to ensure that your personal data is handled with the greatest care. Taurus Gaming takes the measures required to ensure that your personal data is processed securely and in accordance with this policy and the General Data Protection Regulation.

Children

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children under 13 years of age. If you are a parent of a child and become aware that your child has provided personal data to us, please contact us at privacy@taurusgaming.com so that you can request to exercise your applicable rights of access, rectification, deletion, and/or objection.

Cookie Policy

When you visit our website, information about your usage will be stored through cookies. Cookies are passive text files that are stored in your web browser, mobile phone, or tablet. Taurus Gaming uses cookies to facilitate your use of the website and to collect information such as visitor statistics. This is done to ensure, maintain, and improve the website, and to allow you to see more relevant products. More information about how we use cookies can be found in our Cookie Policy.

Contact information

Inet AB, company registration number 556591-8884, is the data controller responsible for the processing of your personal data. If you have questions regarding our handling of your personal data, you are welcome to contact us at privacy@taurusgaming.com.